Despite the current lawsuits (both class action
from cab companies in various cities and personal lawsuits from victims of the
various criminal actions of drivers), Uber is a very innovative tech company that
some would say has revolutionized the transportation delivery industry. Cost
wise it has saved myself a ton of money on cabs and its convenience is
unmatched by any other companies. But is everything about Uber as great as it
seems? In the following article, it tells the story of an Susan Fowler who was
an engineer that had been working at Uber and was sexually harassed by her
manager. When she immediately took the issue to the HR department at Uber
nothing was done to the manager as they claimed it was his first offence and he
was a top performing employee. The article goes on to discuss the anarchy that
took place over the year that Fowler spent at Uber. She discusses how no one
within departments were getting along and Fowler describes “…a game-of-thrones
political war…” happening with upper management that trickled down to the lower
ranks within the company.
Innovation is all about improvement
and creating more efficient solutions (which can happen in several different
ways). Within such an innovative company like Uber how are situations that are
happening within this article taking place? Is there a way that companies can
innovate to avoid these issues and in turn operate as a more efficient company?
Obviously there are companies out there that have great HR relations with their
employees and the day-to-day operations of the company are executed with ease.
So what is Uber doing wrong and why are these issues happening within such an
innovative company?
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